Welcome to my blog!  In these short videos you’ll learn simple, straightforward and tested strategies and tactics to help you run a better business, have more fun and make more money.

Your questions, comments and shares are always appreciated!

Real Retail TV Episodes:

5 Ways To Fight Retail Burnout

Burn out is a very, very real problem for independent retailers. In this episode of Real Retail TV, you are going to learn five ways to banish it from your life forever.

5 Types Of Promotions For Savvy Retailers

If you ever get caught in the trap of feeling like you’re doing too many sales in your store, then this episode of Real Retail TV is for you.

6 Time Vampires

In today’s episode, we’re going to talk about time vampires and how they are sucking away your time and your focus.

A Love Letter

This episode is a love letter for everyone who works in retail: owners, managers and team members. You are awesome, you make a difference and you deserve a giant pat on the back for all you do.

The Ultimate Retail Selling System

In order to give your customers the service they deserve and to make all the money that you should, you need two things– you need a goal, and you need a system that will get you to the goal.

How To Handle Retail Customer Complaints

If you’ve been in retail for more than 10 minutes you know that complaints are a fact of life. I’m going to suggest that complaints and complainers are really opportunities. Opportunities to do, as Disney says, turn tragic into magic.

12 Traits Of Successful Retailers

After observing thousands of independent retailers, what I’ve found is that the most successful share 12 common traits. In this episode you’ll learn the twelve, and, for good measure, you’ll get a bonus trait I’ll think you’ll like.

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