Retail Training For Stores Big, Small, and Everything In Between

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Get 7+ Hours Of World-Class Retail Training For Independent Retailers Like You!

The 2019 Retail Success Summit was the largest learning conference for independent retailers anywhere in the world. It was an exciting two days that included a combination of high-level strategic thinking as well as in-depth explorations of winning tactics. If you had to miss out on attending this year, GREAT NEWS, you can order the recordings of retail experts, Bob and Susan Negen’s mainstage sessions & get all the information you need to take your business to the next level!

Hire a Retail Expert

Bob Negen’s expertise comes from real-world experience as an independent store owner for 20 years. There’s no fluff — only proven, practical, ideas that work. Click here to hire Bob for your next event.

Grow Your Business

Our retail training help retail business owners like you increase sales, delight customers, and have more fun running a successful store.

Get New Ideas

Every Wednesday we send out our free retail Tip of the Week filled with advice and ideas for helping you run the store of your dreams. Click here to sign up for our weekly Tip. 


Immediately Increase Your Store Sales!

Would you like to very quickly increase your store sales? The secret to more money in your register may be hidden in how you are pricing your products. Watch Bob’s video, The 3 Timeless Rules of Profitable Retail Pricing to learn more.

What Is Your Customer Service Profile?

Your customer’s experience is a combination of many components, many of which you may not have even considered. This short quiz will reveal your Customer Experience Profile – both its strengths and its pitfalls. Understanding your profile will give you clarity about what to do next…