Retail Training For Stores Big, Small, and Everything In Between
Learn how our team can help your retail business reach its potential Our Products
The World’s Largest 2-Day Conference Just For Independent Retail Store Owners
Imagine getting out of the hurry-scurry of your daily store life and gathering together with hundreds of enthusiastic, motivated, independent retailers for two intense days of world-class, retail-specific learning that will help you put more money in the bank. Registration for 2019 is now open!
Hire a Retail Expert
Bob Negen’s expertise comes from real-world experience as an independent store owner for 20 years. There’s no fluff — only proven, practical, ideas that work. Click here to hire Bob for your next event.
Grow Your Business
Our retail training help retail business owners like you increase sales, delight customers, and have more fun running a successful store.
Get New Ideas
Every Wednesday we send out our free retail Tip of the Week filled with advice and ideas for helping you run the store of your dreams. Click here to sign up for our weekly Tip.
What Is Your Customer Service Profile?
Your customer’s experience is a combination of many components, many of which you may not have even considered. This short quiz will reveal your Customer Experience Profile – both its strengths and its pitfalls. Understanding your profile will give you clarity about what to do next…