Retail Training For Stores Big, Small, and Everything In Between
Learn how our team can help your retail business reach its potential Our ProductsHelping Retailers: Big, Small, and Everything In Between
2018 Marketing Mentor Retreat
At the end of 3 days, you’ll have an annual marketing plan created specifically for your business. Join us in our offices in beautiful downtown Grand Haven, Michigan. Limited to only 20 people.
Hire a Retail Expert
Bob Negen’s expertise comes from real-world experience as an independent store owner for 20 years. There’s no fluff — only proven, practical, ideas that work. Click here to hire Bob for your next event.
Grow Your Business
Our retail training help retail business owners like you increase sales, delight customers, and have more fun running a successful store.
Get New Ideas
Every Wednesday we send out our free retail Tip of the Week filled with advice and ideas for helping you run the store of your dreams. Click here to sign up for our weekly Tip.
What Is Your Customer Service Profile?
Your customer’s experience is a combination of many components, many of which you may not have even considered. This short quiz will reveal your Customer Experience Profile – both its strengths and its pitfalls. Understanding your profile will give you clarity about what to do next…