This Episode:​ The Single Most Important Concept In Retail Management

If you struggle with getting your team members to do what you want them to do, this episode of Real Retail TV is for you. A non-negotiable standard is defined as a standard to which everybody adheres to in exchange for their paycheck. Once you set a handful of standards and enforce them, it will naturally become a part of your store culture.

What are your non-negotiable standards? I’d love to hear about them in the comments.