Taking The Mystery Out Of Motivation

We can all acknowledge that this is going to be an incredibly tricky holiday season and that the next several weeks are going to be, well, uncertain. And while several of the past episodes of Real Retail TV are about how to keep yourself motivated, one of your challenges is also to keep your team motivated. So, today, we’re going to take the mystery out of motivation.

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How To Fire A Customer – Covid Edition

As you know, we are in the middle of a pandemic and we are probably on the verge of a horrible surge of the coronavirus. This surge will put tremendous pressure on everyone and it is important that we as people who deal with the public are understanding and compassionate. But, it is also really important that you take care of yourself, your mental state, your employees, and their mental states.

So, if you have customers that repeatedly treat you and your team poorly and influence you in a negative way, then this episode of Real Retail TV is for you!

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6 Things You Must Start Thinking About Now

You’re probably tired of the pandemic. I’m tired of the pandemic. Your customers are tired of the pandemic. We don’t want to think about it. We don’t want to talk about it. We don’t want to deal with it. Unfortunately, as independent brick and mortar retailers, we have to. And starting to deal with it now is critical for this all-important fourth quarter. So, for this week’s Real Retail TV, I am going to share with you six things that I think are absolutely critical to start thinking about right now.

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WhizBang! Retail Training helps retailers of all sizes build great stores. Founded in 1999 by retail experts Bob Negen and Susan Negen, we offer products and services designed to fit the needs of brand new retailers as well as seasoned owners and multi-store chains.


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