For this week’s episode of Real Retail TV, we’re excited to be sharing a clip from the keynote address from the 2022 Retail Success Summit. In it, you’ll discover the opportunities available today for independent retailers like you. All you have to do is go out and take advantage of them!
As a store owner dealing with vendors, customers, and employees, chances are you are going to run into annoying situations. I learned this tactic from Ken Barr Jr., a Gallup Certified Strengths coach, who came into the office to work with our team. Once I heard it, I knew I needed to share it with you. The method is simple, yet powerful.
Are you making deposits in your customer’s emotional bank account or are you always making withdrawals? This is such an important aspect of your marketing efforts that many people ignore. You must give to get.
It takes guts to make changes and try something new, but that’s the only way to get real results. If you are stuck in a rut of complaining or just hoping for the best, it’s time to level up.
How did I get 100+ teenagers to sell millions of dollars worth of Yo-yo’s when I owned the Mackinaw Kite Company? The answer is simple, it all came down to training. When your staff knows what to do and has the confidence and tools to do it correctly, you will be amazed at the change you see and the new freedom you have.
How would you like to take a vacation or sit down for a family dinner without thinking about the stresses of running your store? I have broken it down into 4 Freedoms that every store owner desires: time freedom, mind freedom, physical freedom, and financial freedom. Training is the key to building the business of your dreams.
Do you struggle to get your employees to do what you want them to do? Learning these reasons will help you start moving your team in the right direction. Giving your staff the tools they need to get the job done is half the battle.
If you want to get your local non-profit organizations enthusiastically sending their members and supporters into your store then this episode of Real Retail TV is for you.
I always say, “Love your customers, and the money will follow.” This week I was given a true example of this message at our local health food store, The Health Hut.
There are only three ways to grow your business, one of which is building your average sale. An easy and effective way to do this is by increasing your margins.
