This Episode:​ How To Become The Store Of Choice

How do independent brick-and-mortar retailers become the store of choice? It comes down to two things that I explain in this episode of Real Retail TV. You have to be a skilled retailer and you have to commit to creating a great customer experience. It’s all about doing the things that the big box stores can’t or won’t do.

If you are doing something extraordinary that sets your store apart from the rest, I would love to hear about it in the comments below. And if you’re coming to the Retail Success Summit, I look forward to seeing you soon!