Retail Lessons From My Favorite Store
In this episode of Real Retail TV, I’m taking a closer look at what makes Zingerman’s Delicatessen in Ann Arbor, MI such an outstanding example of great retail.
Keep Calm & Retail On
In this episode of Real Retail TV, I’m diving into why thinking more and doing less is the secret weapon for thriving in uncertain times.
8 Smart Tactics to Recharge Your Retail Store
Lately, the headlines about the economy have been downright discouraging. But here’s the thing, stress won’t move the needle, action will. That’s why in this episode of Real Retail TV, I’m sharing a powerful clip from our Retail Recharge event where Susan and I break down 8 smart strategies you can use right now to boost your bottom line.
Dealing With Economic Uncertainty
Uncertain times can make even the most seasoned retailer uneasy. And if you are operating from a place of fear, your team will pick up on it. The energy shifts, the vibe turns heavy, and that is not what your store or your customers need. The good news is that optimism can be cultivated, and it starts with a choice. A choice to focus on what is possible, to take action, and to lead with confidence.
Rapid-Fire Tips For Retail Wins
In this episode of Real Retail TV, I am sharing a clip from everyone’s favorite part of the Retail Success Summit, the Retail Rumble! It is the segment where Susan and I battle it out with one minute or less tips for retail success.
Your Store Is Not A Museum
Let’s be real, old merchandise just sitting on your shelves isn’t doing you any favors. It’s not an artifact to be admired; it’s taking up space, tying up cash, and making your store look stale. And no amount of fluffing, shifting, or rearranging is going to magically make it fresh again.
Cause Marketing-A Win-Win for Retailers & Communities
Want more customers, free positive publicity, and bigger sales? In this episode of Real Retail TV, I’m sharing a powerful cause marketing strategy that helps you do just that!
You’re More Successful Than You Think
Too many retail entrepreneurs focus on what’s not done instead of how much they’ve already achieved! In the book The Gap and The Gain, Dan Sullivan & Dr. Benjamin Hardy remind us that success is best measured backward, not by what’s left to do, but by how far you’ve come.
Forget Micromanaging—Set Non-Negotiable Standards
In this episode of Real Retail TV, I’m sharing powerful coaching techniques to help you build a service culture that drives sales.
Create A Customer-Focused Culture That Drives Sales
In this episode of Real Retail TV, I’m sharing powerful coaching techniques to help you build a service culture that drives sales.
The Retail Mastery System
The Retail Sales Academy
