In this episode of Real Retail TV, I’m sharing a little gem that came out of our recent Platinum Mastermind meeting here in Grand Haven. It was one of those stop-you-in-your-tracks moments, something so simple, yet so powerful, that I knew right away it had to be passed along.
There’s something special about a Saturday morning at the farmers market. The fresh air, the local flavor, the buzz of happy customers, and believe it or not, a masterclass in retail.
In this episode of Real Retail TV, I’m digging into what might be the hardest part of running a retail business, and no, it’s not the long hours, holiday chaos, or even hiring problems. It’s something a little deeper, and a whole lot more personal.
In this episode of Real Retail TV, we’re talking about the power of clear, well-communicated standards, and why your store can’t run smoothly without them. If your team isn’t all on the same page, they’ll do things their way, leading to inconsistency, confusion, and frustration. You can’t build a great store without great standards.
After a solid week of rain here in Grand Haven, I got to thinking about the Piña Colada Principle, a clever marketing gem from our friend Micha Seto, a past Platinum Mastermind member and owner of Blooming Boutique.
The Virtual Retail Success Summit is just days away, and I wanted to share my opening remarks from the 2024 in-person Summit, a reminder of just how powerful you are as an independent retailer.
Years ago, when my store was struggling, a meeting with a financial advisor named Tom Williams changed my life. After laying out all the painful details—money owed, relationships strained—Tom just shrugged and said, “It’s just business.” That simple phrase shifted everything.
Retail success rests on three powerful pillars: mindset, skill set, and structure. When you think like a growth-focused retailer, develop the right skills, and build smart systems, you create a business that’s more profitable, more fun to run, and less dependent on you.
In this episode of Real Retail TV, I’m exploring the single biggest factor in your retail success: your mindset. It’s not just about better marketing or smoother operations, it’s about how you think. Retailers with a growth mindset see challenges as chances to improve, learn, and move forward.
In this episode of Real Retail TV, I’m taking a closer look at what makes Zingerman’s Delicatessen in Ann Arbor, MI such an outstanding example of great retail.
