If you’ve ever wished you could whip up a quick, no-fuss holiday training plan that actually works, you’re going to want to watch this week’s episode of Real Retail TV. I’m breaking down how to create a simple, effective program that gets your team ready to sell, serve, and shine during the busiest time of the year without adding hours of extra work to your plate.
If you want to set your store up for a strong start to the new year, there is no better time than right now. In this episode of Real Retail TV, I am showing you how to turn your holiday shoppers into repeat customers. The earlier you start, the more momentum you build, and your sales will thank you.
This week I’m coming to you from beautiful downtown Grand Haven! The leaves are turning, the air’s getting crisp, and that means one thing: it’s time to start thinking about the holidays. But not just about decorations or promotions. I’m talking about your mindset. Because when it comes to the holiday season, how you think determines what you do, and what you do determines your results.
Sometimes the smallest adjustments can lead to the biggest breakthroughs. In this week’s episode of Real Retail TV, I share a quick story about a marketing process that almost worked until a simple change turned it into a smashing success. It’s a powerful reminder that the difference between “pretty good” and “absolutely amazing” can come down to one tiny tweak.
In this week’s episode of Real Retail TV, I’m talking about a super simple idea that can completely change how your team shows up. It’s easy to overlook, but when you get it right, your team gets more focused, more motivated, and way more productive.
In this week’s episode of Real Retail TV, I’m dusting off a tool that has been in my back pocket for more than three decades. It is a deceptively simple model that completely changed the way I looked at time management and focus in my retail career.
In this episode of Real Retail TV, I share a simple but powerful way of looking at change that can help you find more confidence, more energy, and yes, even more joy in running your store.
This week’s Real Retail TV replay is all about one of those things every retailer deals with: stress. Not the kind you can take a vacation to fix, but the kind that pops up right there on the sales floor. You know the drill: the cranky customer, the late employee, the vendor order that shows up wrong. These little moments can throw you completely off your game if you let them.
In this episode of Real Retail TV, I’m digging into a concept that has shaped the way I run businesses, coach clients, and teach retailers for years. It’s simple, but incredibly powerful: low cost, high value. This idea can completely shift how you think about relationships with your team, with your customers, and even with your own business strategy.
In this episode of Real Retail TV I’m tackling one of the biggest challenges independent retailers face today: the experience gap. Expectations are higher than ever, loyalty is harder to earn, and yet, too many stores are falling short in ways that cost them sales, customers, and long-term success.
