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Dealing With Partner Problems

Dealing With Partner Problems

This episode of Real Retail TV is coming to you from San Antonio, Texas, where Susan and I are with the members of the Platinum Mastermind Group for our fall meeting. In it, we are going to explore problems with partners and how to solve them.

Dealing With Tricky Times In The Supply Chain

Dealing With Tricky Times In The Supply Chain

This holiday season is going to be challenging. You’ve seen the pictures of the freighters lined up to get into port to unload the goods, the goods that could or should be coming to your store. In this episode, we’ll talk about what you can do to make sure that you have merchandise to sell to your customers and make this fourth quarter the best that it can be.

Your Ultimate Retail Selling System

Your Ultimate Retail Selling System

In this episode, you are going to learn the ultimate retail selling system. We call it, The 6 Steps To The Perfect Purchase. But, before we begin, I just want you to think about and recognize that selling is service. It isn’t pushy or manipulative. It’s about getting your customer everything they want need and desire when they are shopping with you.

This Management Concept Will Change Your Life

This Management Concept Will Change Your Life

In this episode of Real Retail TV, I’m going to share with you the management concept that changed my life. What I’m talking about here is the idea of a non-negotiable standard. Watch now to learn more.

Retail Promotions – The Big Picture

Retail Promotions – The Big Picture

In this episode of Real Retail TV, we’re going to discuss the big picture and promotions. By the end, you will have a much deeper understanding of why promotions are so important, how they work and how the different dynamics in promotions all fit together.

How To Find And Keep A Great Retail Team

How To Find And Keep A Great Retail Team

I don’t need to tell you that there is a labor shortage right now, so in this episode of Real Retail TV, we’re going to explore how to find and keep the best retail employees.

Dealing With Frustration

Dealing With Frustration

In this episode of Real Retail TV, you’re going to learn an on-the-floor, on-the-fly stress reduction technique that I think you’re going to find really, really helpful.

5 Kinds Of Promotions For Your Store

5 Kinds Of Promotions For Your Store

If you ever get caught in the trap of running too many sales in your store, then this episode of Real Retail TV is for you! In working with thousands of independent retailers just like you, one of the things I know for a fact is that the best retailers have lots and lots of promotions. They have a robust full calendar full of interesting, fun, crazy things that they can do to drive people into the store. Promotions are important and they should not always be sales.

Start Thinking & Growing Bigger

Start Thinking & Growing Bigger

Mindset matters when it comes to the growth of your retail business. In this episode, we’re going to discuss why it’s natural to think small and a single simple shift to start thinking differently and growing bigger.

The #1 Hiring Strategy You Haven’t Tried Yet

The #1 Hiring Strategy You Haven’t Tried Yet

Here’s a fact, the best retail stores have the best team members but finding the right people can be incredibly challenging. In this episode, you’re going to discover an important but often overlooked strategy for finding and hiring great people.