In this episode of Real Retail TV, we’re talking about the power of clear, well-communicated standards, and why your store can’t run smoothly without them. If your team isn’t all on the same page, they’ll do things their way, leading to inconsistency, confusion, and frustration. You can’t build a great store without great standards.
After a solid week of rain here in Grand Haven, I got to thinking about the Piña Colada Principle, a clever marketing gem from our friend Micha Seto, a past Platinum Mastermind member and owner of Blooming Boutique.
The Virtual Retail Success Summit is just days away, and I wanted to share my opening remarks from the 2024 in-person Summit, a reminder of just how powerful you are as an independent retailer.
Years ago, when my store was struggling, a meeting with a financial advisor named Tom Williams changed my life. After laying out all the painful details—money owed, relationships strained—Tom just shrugged and said, “It’s just business.” That simple phrase shifted everything.
Retail success rests on three powerful pillars: mindset, skill set, and structure. When you think like a growth-focused retailer, develop the right skills, and build smart systems, you create a business that’s more profitable, more fun to run, and less dependent on you.
In this episode of Real Retail TV, I’m exploring the single biggest factor in your retail success: your mindset. It’s not just about better marketing or smoother operations, it’s about how you think. Retailers with a growth mindset see challenges as chances to improve, learn, and move forward.
In this episode of Real Retail TV, I’m taking a closer look at what makes Zingerman’s Delicatessen in Ann Arbor, MI such an outstanding example of great retail.
In this episode of Real Retail TV, I’m diving into why thinking more and doing less is the secret weapon for thriving in uncertain times.
Lately, the headlines about the economy have been downright discouraging. But here’s the thing, stress won’t move the needle, action will. That’s why in this episode of Real Retail TV, I’m sharing a powerful clip from our Retail Recharge event where Susan and I break down 8 smart strategies you can use right now to boost your bottom line.
Uncertain times can make even the most seasoned retailer uneasy. And if you are operating from a place of fear, your team will pick up on it. The energy shifts, the vibe turns heavy, and that is not what your store or your customers need. The good news is that optimism can be cultivated, and it starts with a choice. A choice to focus on what is possible, to take action, and to lead with confidence.
