This Episode: The Right Way To Handle Complaints & Difficult Customers

You’ve heard the old saying, “The customer is always right.” But, if you have been in retail for any amount of time, then you also know that really the customer is not always right, but the customer is always the customer. Today, we’re going to explore a counterintuitive way to deal with customer complaints and difficult customers.

If you have a comment, question, or if you’re doing something cool that I should know about, please, put it down in the comments section below. Looking forward to hearing from you!

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