This Episode: Selling = Great Customer Service
One lesson you need to learn as a retailer is that selling isn’t sleazy. In fact, when done correctly, selling is just another form of great customer service. When you’re interacting with your customers, the end goal should always be to get them to the perfect purchase. Getting them to that purchase may even require adding on more items to ensure they leave with everything they need to feel satisfied. Becoming a great salesperson doesn’t happen overnight, it’s a skill that requires training and practice.
The Retail Sales Academy is one the easiest ways to transform your staff into customer-focused selling superstars. It combines world-class training centered around the 6 Steps To The Perfect Purchase, ongoing lessons, AND a platform to create your own store-specific training course. Click the button below to watch a quick 2-minute demo on how it works. You’ll be glad you did.