Everybody Has A Story

Major retail tip: to be the best salesperson you can be, it’s key to remember that everybody has a story. Everyone who comes into your store has something going on in their lives that you don’t know about, but that may be relevant to the process of getting them to a perfect purchase. 

read more

Eight Ways To Beat Burnout

Owning a retail business can be super rewarding, but long hours and hectic days can leave you feeling stressed out. Try some or all of these eight retail tips to help you beat retail burnout.

read more

Man On The Street In Grand Haven

Change – in life and business – is inevitable, but how we respond to change is what’s really important. In this Man On The Street edition of Real Retail TV, Bob shares some retail tips on how to deal with change and keep up with the times.

read more

Zero Train, Zero Gain

As the owner or manager, you are probably the best sales person in your organization. The challenge – and opportunity – is to teach your sales staff what you know to improve their retail sales and customer service skills.

read more

Sending A “Sorry” Letter

The individuals that apply for employment at your company are not only employment candidates, but are frequently also your customers! Learn how to turn a rejection letter into more sales for your retail store.

read more

The Retail Sweet Spot

It’s where you’re getting everything you want and need from your store (money, joy, fulfillment, fun) and nothing you don’t (stress, worry, exhaustion, frustration). Discover how to create retail success and find your retail store’s “sweet spot” in this article.

read more

Focus On Fundamentals

Turning your staff into a customer-focused selling machine will do lots more to build your bank account than any single marketing tactic, but ignoring the basics of good business practices can be a disaster waiting to happen.

read more

Leveraging Retail Success

Turning your staff into a customer-focused selling machine will do lots more to build your bank account than any single marketing tactic, but ignoring the basics of good business practices can be a disaster waiting to happen.

read more

Make It Easy & Inexpensive

Sending a personal “thank you” to your customers is always important, but what happens when the costs start to add up? Check out this retail training tip from one of WhizBang! Retail Training’s own customers on how to show your thanks while keeping costs down.

read more

How To Keep Your Store Under Control

Is your store a disaster? Does it look like a hurricane devastated your displays? In this episode of Real Retail TV, you’ll learn retail tips that show you exactly how to create order from chaos by using an opening and closing checklist taken from the store operations module of the Retail Mastery System.

read more

The Retail Mastery System


The Retail Sales Academy


About Us

WhizBang! Retail Training helps retailers of all sizes build great stores. Founded in 1999 by retail experts Bob Negen and Susan Negen, we offer products and services designed to fit the needs of brand new retailers as well as seasoned owners and multi-store chains.


Search Our Articles

TOTW PopUp

/** This popup is made invisible by custom css in the theme options general section **/