Zero Train, Zero Gain
As the owner or manager, you are probably the best sales person in your organization. The challenge – and opportunity – is to teach your sales staff what you know to improve their retail sales and customer service skills.
As the owner or manager, you are probably the best sales person in your organization. The challenge – and opportunity – is to teach your sales staff what you know to improve their retail sales and customer service skills.
The individuals that apply for employment at your company are not only employment candidates, but are frequently also your customers! Learn how to turn a rejection letter into more sales for your retail store.
It’s where you’re getting everything you want and need from your store (money, joy, fulfillment, fun) and nothing you don’t (stress, worry, exhaustion, frustration). Discover how to create retail success and find your retail store’s “sweet spot” in this article.
Turning your staff into a customer-focused selling machine will do lots more to build your bank account than any single marketing tactic, but ignoring the basics of good business practices can be a disaster waiting to happen.
Turning your staff into a customer-focused selling machine will do lots more to build your bank account than any single marketing tactic, but ignoring the basics of good business practices can be a disaster waiting to happen.
Sending a personal “thank you” to your customers is always important, but what happens when the costs start to add up? Check out this retail training tip from one of WhizBang! Retail Training’s own customers on how to show your thanks while keeping costs down.
Is your store a disaster? Does it look like a hurricane devastated your displays? In this episode of Real Retail TV, you’ll learn retail tips that show you exactly how to create order from chaos by using an opening and closing checklist taken from the store operations module of the Retail Mastery System.
Mindset matters when it comes to the growth of your retail business. Get into the right headspace with retail tips from Bob’s personal experiences to help you start looking at your retail business through new lenses in this episode of Real Retail TV.
When you’re trying to help your customer find their perfect purchase, it’s important to remember that IT’S NOT ABOUT YOU! In this episode of Real Retail TV, discover retail tips on how to guide your customer to what they really want to buy, and not necessarily what you’d like to sell.
As the owner or the manager of a retail business, every once in a while you’ve just had enough. Every once in a while, you have to fire a customer. And in this episode of Real Retail TV, I’m going to share with you exactly how to do it.