This week I’m coming to you from beautiful downtown Grand Haven! The leaves are turning, the air’s getting crisp, and that means one thing: it’s time to start thinking about the holidays. But not just about decorations or promotions. I’m talking about your mindset. Because when it comes to the holiday season, how you think determines what you do, and what you do determines your results.
Sometimes the smallest adjustments can lead to the biggest breakthroughs. In this week’s episode of Real Retail TV, I share a quick story about a marketing process that almost worked until a simple change turned it into a smashing success. It’s a powerful reminder that the difference between “pretty good” and “absolutely amazing” can come down to one tiny tweak.
In this week’s episode of Real Retail TV, I’m talking about a super simple idea that can completely change how your team shows up. It’s easy to overlook, but when you get it right, your team gets more focused, more motivated, and way more productive.
In this week’s episode of Real Retail TV, I’m dusting off a tool that has been in my back pocket for more than three decades. It is a deceptively simple model that completely changed the way I looked at time management and focus in my retail career.
In this episode of Real Retail TV, I share a simple but powerful way of looking at change that can help you find more confidence, more energy, and yes, even more joy in running your store.
This week’s Real Retail TV replay is all about one of those things every retailer deals with: stress. Not the kind you can take a vacation to fix, but the kind that pops up right there on the sales floor. You know the drill: the cranky customer, the late employee, the vendor order that shows up wrong. These little moments can throw you completely off your game if you let them.
In this episode of Real Retail TV, I’m digging into a concept that has shaped the way I run businesses, coach clients, and teach retailers for years. It’s simple, but incredibly powerful: low cost, high value. This idea can completely shift how you think about relationships with your team, with your customers, and even with your own business strategy.
In this episode of Real Retail TV I’m tackling one of the biggest challenges independent retailers face today: the experience gap. Expectations are higher than ever, loyalty is harder to earn, and yet, too many stores are falling short in ways that cost them sales, customers, and long-term success.
Let me ask you this: is your inventory working for you… or against you? As we head toward the end of the year, one of the smartest things you can do for your store is to get intentional about reducing those stock levels. Not only does it free up cash (and who doesn’t want more cash in their pocket?), but it also saves you headaches with year-end counts and even helps lower your tax bill.
In this episode of Real Retail TV, I’m sharing a story about one store owner who took a simple, old-school marketing tactic and turned it into something extraordinary. We’re talking about a practice that costs almost nothing, takes just a few minutes a day, and yet creates loyalty that competitors simply can’t touch.
