If you are experiencing an issue with the RMS 2.0 iOS App, please use the form below to send a request to our support team. Be as descriptive as you can about the problem you are having and, if possible, provide the date and time that the problem occurred. We will get back to you as soon as possible, usually with 48 hours. If you do not hear back within 48 hours, please call us at 800.842.1660.