In this episode, we’ll show you how to calculate the lifetime value of a retail customer step by step. This concept can change everything about how you think of marketing.

In this episode of Real Retail TV, learn about what could be considered as one of the most important lessons of all time in business.

If you’re a retail store owner, people skills are a must-have. In this episode, discover exactly why your retail employees don’t do what you want them to do, and what YOU can do about it.

In today’s episode, we’re going to talk about time vampires and how they are sucking away your time and your focus…and how you can change that.

This episode is a love letter for everyone who works in retail: owners, managers and team members. You are awesome, you make a difference and you deserve a giant pat on the back for all you do.

In order to give your customers the service they deserve, you need two things– you need a goal, and you need a solid selling system. And the 6 steps to the perfect purchase is the ultimate retail selling system.

If you’ve been in retail for more than 10 minutes you know that complaints are a fact of life. I’m going to suggest that complaints and complainers are really opportunities. Opportunities to do, as Disney says, turn tragic into magic.

After observing thousands of independent, successful retailers, there are 12 important traits that the most successful share. In this episode, you’ll learn all twelve, PLUS a bonus trait you might never have thought of.