Use Your Heart
All shoppers have stuff going on that you don’t know about. You need to use your heart while helping them get to their Perfect Purchase.
Break This Bad Habit
In this Real Retail TV, you’ll discover how to break the bad habit of selling your customer what you like instead of what they want to buy.
Creating A Service Culture That SELLS!
This week’s episode of Real Retail TV will teach you the ultimate retail selling system to help you create a service culture that SELLS!
The Retailer’s Journey
In this episode of Real Retail TV, you’ll discover the 3 stages every independent retail store owner goes through as they grow and how you can move on to the next stage.
It Starts With You!
In this episode of Real Retail TV, I’m sharing my keynote from the 2018 Retail Success Summit, It Starts With You – Leadership, Management, & Creating A Culture Of Excellence.
Down & Dirty Get It Done Planning Process
Check out this episode of Real Retail TV to discover my Down & Dirty Get It Done Planning Process. It will help even the busiest store owners get a plan down on paper and have a road map to follow!
Your 2020 Habits
During the final Real Retail TV episode of 2019, I’m going to talk about why I flipped the script on my 2020 goals and why I think you should too!
3 Reasons To Love Holiday Returns
Are you a brick and mortar retailer? Then watch this Real Retail TV right away! In it, we’re going to talk about why you should love holiday returns.
Beating Burnout – Part 2
This Real Retail TV is the final episode in a two-part series on beating burnout. Burnout can happen anytime but you have to work harder at managing during the holidays.
Beating Burnout – Part 1
This episode of Retail Retail TV is super important to watch now during the busy holiday shopping season. In it, we’ll talk about the little things that chip away at you making you feel burned out and what you can do about them.

