The Importance Of Empathy During The Pandemic
In this episode of Real Retail TV, you’ll discover the meaning of sonder and the importance of empathy especially now during the pandemic.
3 Types Of Retailers
In this episode of Real Retail TV, you’re going to learn about the 3 different types of retailers. Do you fit into one of these descriptions?
When You Feel Like Giving Up…
This episode super important if you feel like giving up. In it, I’ll share 3 things you can start with if you are determined to get through this pandemic.
A Simple Problem Solving Process
In this episode of Real Retail TV, I’m going to share with you an absolutely amazing way that you can tap your team into your decision-making process.
Q-TIP
In this episode of Real Retail TV, you’re going to discover a great technique I recently learned for dealing with annoying people or problems.
Assess, Adjust, Advance
In this episode of Real Retail TV, we’re going to explore how to make decisions during this uncertain time where things are changing daily, if not hourly.
Your Huge Competitive Advantage
In this episode of Real Retail TV, we’re going to talk about the single, most important thing you need to do in uncertain times! Learn what your huge competitive advantage is right now during the spread of the coronavirus.
The World’s Best Loyalty Program
In this Retail Retail TV, you’re going to discover the simplest (and best) customer loyalty program for independent, brick and mortar retail stores.
Use Your Heart
All shoppers have stuff going on that you don’t know about. You need to use your heart while helping them get to their Perfect Purchase.
Break This Bad Habit
In this Real Retail TV, you’ll discover how to break the bad habit of selling your customer what you like instead of what they want to buy.