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Customer Service Tip

Customer Service Tip

Why sending customers a thank you note after a sale helps retailers to build brand loyalty, and increase sales.

Coaching Your Staff

Coaching Your Staff

To get the most out of your staff it just takes a little coaching. Coaching your staff is one of the easiest ways to get high performance from your staff.

Staffing A Retail Store

Staffing A Retail Store

Staffing a retail store requires lots of searching and a lot of people who don’t get the job. Use this simple technique to turn your applicants into shoppers.

Business Stages

Business Stages

Do you know all of your business stages? Discover how to build a better retail business, and learn the important stages of building your retail store, much like the hundreds of people at the retail success summit did from retail expert, Steve Frazee.

Retail Trade Show Tips For Retail Store Owners

Retail Trade Show Tips For Retail Store Owners

Trade shows, love ‘em or hate ‘em, they should be an important event in your life as a store owner or manager. Here are a few lessons (learned the hard way) about how to get the absolute most from your next trade show.