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Your Huge Competitive Advantage

Your Huge Competitive Advantage

In this episode of Real Retail TV, we’re going to talk about the single, most important thing you need to do in uncertain times! Learn what your huge competitive advantage is right now during the spread of the coronavirus.

The World’s Best Loyalty Program

The World’s Best Loyalty Program

In this Retail Retail TV, you’re going to discover the simplest (and best) customer loyalty program for independent, brick and mortar retail stores.

Use Your Heart

Use Your Heart

All shoppers have stuff going on that you don’t know about. You need to use your heart while helping them get to their Perfect Purchase.

Break This Bad Habit

Break This Bad Habit

In this Real Retail TV, you’ll discover how to break the bad habit of selling your customer what you like instead of what they want to buy.

The Retailer’s Journey

The Retailer’s Journey

In this episode of Real Retail TV, you’ll discover the 3 stages every independent retail store owner goes through as they grow and how you can move on to the next stage.

It Starts With You!

It Starts With You!

In this episode of Real Retail TV, I’m sharing my keynote from the 2018 Retail Success Summit, It Starts With You – Leadership, Management, & Creating A Culture Of Excellence.

Down & Dirty Get It Done Planning Process

Down & Dirty Get It Done Planning Process

Check out this episode of Real Retail TV to discover my Down & Dirty Get It Done Planning Process. It will help even the busiest store owners get a plan down on paper and have a road map to follow!

Your 2020 Habits

Your 2020 Habits

During the final Real Retail TV episode of 2019, I’m going to talk about why I flipped the script on my 2020 goals and why I think you should too!

3 Reasons To Love Holiday Returns

3 Reasons To Love Holiday Returns

Are you a brick and mortar retailer? Then watch this Real Retail TV right away! In it, we’re going to talk about why you should love holiday returns.