fbpx

ROCK-SOLID RETAIL

5 Ways To Build An Unshakeable, Unbreakable Business

Registration for this event is currently closed, however you can watch the replays by clicking the button below.

Learn how to build your business on a firm bedrock of skills and strategies that will withstand both the breathtaking highs and heart-breaking lows that are a natural part of being a retail business owner. Times may change, conditions may change, but these 5 essential components of retail success are the strong foundation that keep your business prosperous and profitable.

WATCH THE REPLAY NOW FOR FREE

Learn how to build your business on a firm bedrock of skills and strategies that will withstand both the breathtaking highs and heart-breaking lows that are a natural part of being a retail business owner. Times may change, conditions may change, but these 5 essential components of retail success are the strong foundation that keep your business prosperous and profitable.

In this webinar series you’ll learn about…

  • Creating the best possible customer experience, which comes from a consistent, systematic process, not an over-the-top, razzle-dazzle approach. It’s all the little details that add up to an overall WOW experience.
  • The 6 steps to building a superstar team – and which step will simultaneously save you the most time and make you the most money. Your employees are the ones standing face to face with your customers and bringing – or failing to bring – money into your store.
  • Systematizing your store operations so your store runs on rails (even when you’re not in the store to crack the whip). Having the right policies, procedures, and forms will save you an enormous amount of time, energy, and headaches.
  • Marketing your business to constantly attract new customers (and get your existing customers to come back over and over again!). Marketing is what connects you to your customers and their cash!
  • Managing your inventory (without overbuying or running out of bestsellers). Spending the right amount on the right merchandise has a big impact on the amount on the bottom line.
  • Understanding all the financial stuff (even if you don’t love math or have a degree in accounting). The fact of the matter is you must have a competent grasp of your financials… so that you’re not flying blind and running your business by the seat of your pants.
  • Planning a merchandise assortment your customers will love – and not just love, but BUY. A store full of cool stuff that just sits on the shelves is a recipe for retail disaster.
  • Creating a service culture that SELLS! Helping each and every customer leave with their “Perfect Purchase” is the #1 activity of every retail store. Great selling is great customer service – and what puts the maximum money in your bank.
  • And so much more…

About WhizBang! Retail Training

Twenty years ago Bob and Susan Negen founded WhizBang! Retail Training to help retailers, store owners and managers get the nuts-and-bolts skills they need to run a successful business. In those twenty years they have worked with hundreds of thousands of retailers, presented at trade shows and conferences all over North America, created numerous courses for retail owners, managers and employees, and written a best-selling book on retail marketing.

Bob and Susan’s skills and real-world perspective come from over 40 years of combined on-the-floor retail experience. Bob founded the Mackinaw Kite Co., an award winning chain of kite and toy stores, and ran them for 19 years. Susan started her retail career as an executive at Bloomingdale’s and Macy’s, before she joined Bob at the Mackinaw Kite Co.

Together they have a knockout one-two punch of sophisticated “big business” skills and street-smart small business experience.

 

Share This