Using humor and keen insight, Donovan helps other retailers who’ve hit a wall learn the 11 skills they need to get over. His honest and hilarious stories come from over two decades in the retail industry building Springfield Music from a single location to a multi-store, multi-million dollar operation.
Donovan grew his musical instrument retail business from a single shop in Southwest Missouri to one of the top 100 music stores in the United States. A frequent presenter at music industry trade associations and a columnist for music industry trade magazines, Donovan is known for getting to the point in a fun and funny way. His decades of hard-earned success inform his presentations and coaching with real-world solutions to today’s problems.